Call Now: 805 498 0607 818 540 8576

My status

Affordable Computer Repair Agoura Hills

Microsoft has released Windows 8 and you want to know more about this new operating system. Windows 8 resembles a tablets users interface and takes some time getting used to. My advice to buyers is wait, whenever a new OS is released chances are that it will have bugs and security issues. Prompt onsite computer repair Agoura Hills,  drop off service for computer repair Westlake Village location.


Windows 8 interface called ‘disappointing’ by usability expert

Jared Newman @onejarednewman
  • Nov 19, 2012 1:45 PM


An expert on user interface design has called Windows 8 “disappointing” for novices and power users alike.

Jakob Nielsen, principal of the Nielsen Norman Group, studied how a dozen experienced PC users interacted with Windows 8, and the conclusion was not good.

“Windows 8 on mobile devices and tablets is akin to Dr. Jekyll: a tortured soul hoping for redemption,” Nielsen wrote. “On a regular PC, Windows 8 is Mr. Hyde: a monster that terrorizes poor office workers and strangles their productivity.” Agoura Hills Computer Repair

Although the sample sizes of Nielsen’s studies are small, he argues that they provide more insight than larger studies focused on metrics. Even if you don’t agree with that assertion, Nielsen does make some good points about how the design of Windows 8 needs improvement.

Windows 8′s dual nature

Nielsen’s main gripe, unsurprisingly, is the dual nature of Windows 8, which combines desktop and touch-friendly environments into a single operating system. Not only is the user interface inconsistent, it also requires users to remember where to go for which features, and to waste time switching between interfaces. Also, when users are running a Web browser in both interfaces, they can only access a subset of their open Web pages at any given time.

But even the Modern-style interface on its own has some major problems in Nielsen’s view. He felt that the inability to open multiple windows of a given application creates a “memory overload” for complex tasks, because users have no way to see all the information they’ve collected. The charms panel, he said, hides generic commands such as search and individual app settings, so they’re “out of sight, out of mind,” especially for novices. Westlake Village Computer Repair

Where to get my computer repaired in Westlake Village
Windows 8 settings menu

Nielsen also pointed out a quirk in the Windows 8 settings menu: While most of the options are presented as flat, monochrome icons, the option to change PC settings is shown in plain text, so it “looks more like the label for the icon group than a clickable command.”

As a layman, I don’t agree with all of Nielsen’s assertions. He knocks some Modern-style apps for having “low-information density”—for instance, the Los Angeles Times app, which shows little more than a large image and a headline on its opening screen—but I actually find those sparser layouts to be refreshing. Nielsen points to the Times’ website as a better use of space but, in my opinion, it’s too cluttered and does nothing to draw the reader in.

Windows 8 frustrations

Still, the study does point out some frustration points that I’ve noticed on my own. For instance, Nielsen claims that some Live Tiles in Windows 8 are too active for their own good, so it’s hard to tell at a glance which apps you’re actually looking at. Indeed, it can be frustrating to hunt down a particular app when confronted with a series of thumbnail images, none of which displays the name of their respective apps.

A selection of Live Tiles in Windows 8.
A selection of Live Tiles in Windows 8

At the end of the report, Nielsen notes that he’s not a Microsoft hater—he praises the sometimes-maligned Ribbon of Microsoft’s desktop apps—and hopes for a better Windows 9, noting that the company has a history of correcting its mistakes. Also, keep in mind that nitpicking user interface issues is Nielsen’s job. He’s previously done the same for Apple’s iPad and Amazon’s Kindle Fire.

Disagree if you like, but I think it’s interesting to read a close analysis of the Windows 8 user interface. It’s a big change for Windows, and it’s obviously going to need some tweaking. Hopefully Microsoft takes some of Nielsen’s suggestions to heart.

For more on the Windows 8 interface, check out our report on what several UI experts think.



Servicing Computers Since 1995

Microsoft & Cisco Certified Computer Repair & Networking Technicians

I am the owner of a busy accounting firm a terrible virus crashed my computer and I had not back up my quickbooks data base in over two weeks. I was not able to boot my computer into the Windows desktop. The friendly knowledgeable technician at AB Computer Repair was able to get my clients tax information off the hard drive and recover my computer.- Max Swartz
Read More..
Call Now

AB Computer Repairs

AB Computer Repair is Southern California's leading IT support specialist. We proudly offer service for a wide range of brands and manufacturers, including:
Dell IT support including Dell Tech support in Thousand Oaks and remote Dell phone support. Offering professional computer repair at half the price of Geek Squad means you should call us first.
Do you need Hewlett Packard tech support? Not a problem. Our HP IT support is known throughout Westlake Village as being the best in the business. Calling AB Computer Repair for Hewlett Packard phone support (HP phone support) means a professional and friendly HP tech support specialist will be on the other side of the line.
Is your computer made in Japan? We are Conejo Valley's leading Japanese laptop repair specialists. Whether it be Sony IT (tech) support, Toshiba computer repair or phone support call us first. Our Panasonic Toughbook tech support is the best in the business, be it in person or on the phone with one of our Toughbook phone support experts.
We are Mac fans as well. Don't trust just anyone for your Apple IT support needs. Our Apple tech support specialists get the job done right, and right away. Contact us for in-home or office Mac tech support and Apple phone support. The new Samsung laptops are great and should be trouble free, but if you do have any issues call AB Computer Repair for Samsung IT (tech) support. Using remote desktop our Samsung phone support team can even troubleshoot and resolve most common issues like spyware and malware. Specializing in remote support for our Los Angeles and San Francisco customers. Contact us for affordable IT support in LA and San Francisco today.
We understand the negative effect downtime can have on businesses so we aim to minimize it for our clients. Our prompt Acer IT support in Newbury Park is highly rated by our customers. When you call our Acer phone support specialists for Acer tech support it means prompt service at a fair price. Call us today to learn why savvy Thousand Oaks business owners choose us. AB Computer Repair is proud to be Thousand Oak's cabling experts. We efficiently handling cabling jobs of sizes, including CAT5 and DSL.

Our Service Area:
Thousand Oaks, Simi Valley, Agoura Hills, Calabasas, Woodland Hills, Encino, Tarzana, Malibu, Beverly Hills, Camarillo, Newbury Park, Sherman oaks, Studio City, Ventura, Moorpark, West Hills, Westwood, Westlake Village, Hollywood, Santa Monica, Pacific Palisades, Brentwood, Los Angeles
Our Services:
Computer repair, Virus removal, Malware removal, Spyware removal, Server setup, Network setup, Hard drive replacement, Data recovery, Back up data, Apple iMac repair, Pc tuneup, Software installation
Follow Us:
 Facebook Twitter 


Zip Codes: 91360 91320 91361 93063 91302 91307 91364 91304 93012 90210 90272 90265 91303 91356 91335 93003 91316 91403 91604 90028 90024 94513 90405 90291